COMPLAINTS
Complaints Procedure:
If you need to make a suggestion, comment or complaint please contact the practice on 01225 485303 or email bathampton.dental@nhs.net or by using the practice details below. Please mark for the attention of practice management. We will then do our best to resolve your concerns.
We regularly analyse patient complaints to learn from them and to improve our services. That's why we always welcome your feedback, comments, suggestions and complaints. If you are dissatisfied with our response to a complaint you can take the matter further, please see the contacts below.
GDC private dental complaints service can be contacted by calling 0208 253 0800 or visiting www.dentalcomplaints.org.uk.
If you are still unhappy about your NHS complaint, you can contact NHS England at england.contactus@nhs.net with 'For the attention of the compaints team' in the subject line.
You can also contact the Care Quality Commission (CQC) who regulates private and NHS dental care services in England by calling 03000 616161. They can take action against a service provider that is not meeting their standards who may be able to help.
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Contact Details:
Bathampton Dental Practice
29 Holcombe Lane
Bathampton Bath,
BA2 6UL
Tel 01225 485303
